Reminder System & Results Policy

Our Doctors and Nurses may send you health related reminders to enhance patient care.

For example if you were to have a cervical screening test at the clinic, a reminder would be sent to you for a repeat cervical screening test when the next one is due (typically 5 years later)

The way we send reminders to patients is via text message to your mobile phone – using a service called ‘HotDoc’.

  • The message you receive will not contain any clinical information, but rather a web link that requires you to answer a basic question regarding your identity – please don’t dismiss these messages as spam, or opt out of receiving them!
  • With the correct verification of your identity, the specifics of your health reminder will be revealed.
  • You will then be given the opportunity to book an appointment with your regular doctor through your mobile phone.